Terms and Conditions

1 General

All services provided by sonicbloom.net for the customer are made exclusively on the basis of the following terms and conditions. Derogations are only valid if they have been agreed between the customer and Madeleine Heitmann in writing.

2 Conclusion of Contract

The offers on the internet represent a binding offer to you to purchase educational video courses, Live Packs and Max for Live Packs. With the payment through PayPal or Stripe you accept this offer as a contract of sale.

3 Returns of Digital Products

For digital goods and services there is no right of revocation. Due to their condition these goods are not suitable for a return (see § 312d Abs. IV Nr. 1 Alt. 3 BGB, German Law).

4 Time Limit of Access

After purchasing the product, the online course, Live Pack or Max for Live Pack is available for as long as sonicbloom.net or the internet exists. During this time you can always access the purchased courses under "Your Account" after logging in. Packs can be accessed either via the purchase email or through Recover Downloads.

5 Download Products: Number of Downloads

The number of downloads for the Live Packs and Max for Live Packs is limited to five. If the product is updated, the download number is reset to zero.

6 Copy Protection for Download Products

You are only entitled to use the download products as is for your personal, non-commercial purpose, and to make private copies on other media for this purpose. Further distribution, disclosure, transfer or sublicense is prohibited.

7 Availability

The server of sonicbloom.net has an annual average availability of 99%. However, sonicbloom.net points out to its customers that limitations or impairments may occur in the area of ​​the provided services which are outside the control of sonicbloom.net. These processes include for example actions of third parties who are not acting on behalf of sonicbloom.net or also technical conditions within the internet outside of sonicbloom.net's control and force majeure. Should such circumstances affect the availability or functionality of the service provided by sonicbloom.net, this has no effect on the fulfillment of the contract for the service provided by sonicbloom.net.

8 Payment/Payment Conditions

All prices are final; sales tax is not collected in Germany or outside of the EU in accordance with § 19 Abs. 1 UStG (German VAT law). In other countries that are part of the EU, sales tax will be included in the price in accordance with the tax laws of the buyer's country of residence. Payment processing is done through Stripe or PayPal. The payment can be made via Stripe by debit or credit card or via PayPal.

9 Correction Notice

You can terminate the ordering process at any time by simply closing the browser window or clicking on the X in the top right corner of the popover window.

10 Warranty

The warranty is based on the statutory provisions.

11 Privacy

At initiation, completion, execution and termination of a contract data is collected, stored and processed by us in the context of the legal provisions.

When you visit our internet site the IP address currently used by your PC, date and time, browser type and operating system of your PC, and the pages you visit will be logged. However, conclusions on personal data are therefore not possible nor intended.

The personal data you disclose to us, for example, with an order or via email (e.g., your name and contact details) will be processed only for correspondence with you and only for the purpose for which you have provided us with the data.

We assure you that we will not share your personal data with third parties unless we are legally obliged or you have expressly consented. If the implementation and management of processes require services of third parties, the regulations of the German Data Protection Act [Bundesdatenschutzgesetz] are complied with.

Access for the customer-login shall be treated as strictly confidential by the customer, as we accept no responsibility for the use and application of these data.

Your rights

Should you, at any point, no longer agree to the storage of your personal information or if the data is no longer correct, we will, upon your request, cause the deletion or disabling of your personal data on your notice or make the necessary corrections (to the extent possible under the applicable law). You can receive free information about all personal data which we store about you. For questions regarding the collection, processing or use of your personal data, as well as for information, correction, blocking or deletion of data, please use the form on our Contact page to get in touch with us.


If we refer to other web pages of our Internet site, or link to third party websites, we cannot accept any responsibility or liability for the accuracy or completeness of the information and data security of these sites. Since we have no influence on the compliance with data protection regulations by third parties, you should review their privacy statements separately.

12 Validity of Terms

By placing an order the terms and conditions are accepted. If for any reason any provision of these Terms and Conditions are invalid, the validity of the remaining provisions shall remain unaffected.

Verbal agreements require written confirmation.

13 Applicable law

Only German law applies. To consumers the choice of law applies only to the extent that it is not restricting any legal provisions of the country in which they are domiciled or habitually resident.